The Oregon Child Support Program works hard to make sure that receiving a support payment is as convenient as possible. Custodial parents have two options to receive support payments:
To receive payments via direct deposit, the custodial parent must have a bank account. Learn more about direct deposit. No bank account is necessary to receive funds on a U.S. Bank® ReliaCard® Visa® prepaid debit card. To learn more about ReliaCard, visit Prepaid Cards.
To begin receiving child support payments to either a bank account or a U.S. Bank® ReliaCard® Visa®, or to change how you are currently receiving support payments please complete and return a Direct Deposit Enrollment/Authorization Form (English | Spanish) or a ReliaCard Enrollment/Authorization Form (English | Spanish) to the following address:
Reconciliation, ATTN: Outgoing Electronic Payments
Child Support Program
PO Box 14320
Salem, OR 97309-5048
Search for unclaimed funds - The Child Support Program may be holding money that belongs to you. Parents are required to notify the Child Support Program of any changes to their address or contact info. When parents fail to do so and funds are received on the case but cannot be delivered because contact info is out-of-date, the money is returned to the Child Support Program for safekeeping. Search online for unclaimed child support funds.
Frequently Asked Questions
Can I get an exception to electronic disbursement?
How do I make a request for an exception?
What criteria does the Oregon Child Support Program use when making their decision?
Where do I get answers to my questions about exceptions and receiving checks?